Commonly Asked Questions

The online donations page of The Fred Hollows Foundation New Zealand uses secure encryption technology supplied by Thawte Consulting and managed by Direct Payment Solutions. This ensures that all online donations made through these pages are at a level of utmost security.

The Foundation also uses secure online bank transactions made available by Direct Payment Solutions. It is an automated process that is done in real time.

When entering your credit card information you can rest assured that all information you enter is encrypted using SSL technology and independent Digital Certificates issued by Thawte. At no time is your complete credit card number stored to a hard-drive. This method of storage guards against all forms of fraud, including hacking. The only details retained are the transaction identification numbers.

Any information that you submit to The Fred Hollows Foundation NZ is for our use only and is not shared with any other party.

All online donations receive an online receipt.  

Miracle Club members, who donate monthly by credit card, direct debit or automatic payment, receive a consolidated receipt at the end of the financial year.

If you lose your receipt, contact The Fred Hollows Foundation NZ on 0800 227 229 and we'll happily send you a copy.

Donations of $5.00 and over are tax deductible in New Zealand.

From 1st April 2008, the maximum refund limit has been lifted for charitable donations to 33.3% of your total annual income, so now you'll be able to give more and still receive a refund.

Companies can also deduct their charitable donations up to the value of their net income. Small businesses of five or fewer shareholders are also included in the company deduction for the first time.

You'll need to fill in the rebate form IR 526, which you can download here.  For further information contact IRD on 0800 257 773.

Definitely.  You can either elect to donate your rebate directly to The Fred Hollows Foundation NZ on your rebate claim form, or you can forward your rebate to us once you receive it.

This is a wonderful way to make your donation go further, so please consider claiming and donating your rebate.  We'll then send you a receipt for you to claim another rebate in 2009!

 Follow these simple steps to donate your rebate directly to The Fred Hollows Foundation NZ:

• Complete the IRD tax rebate form IR 526.  If you need help completing this form, download the worksheet IR 527 or rebate information sheet IR 525.
• Make sure you enter The Fred Hollows Foundation's IRD number in Section 7 and the amount you want to transfer in Section 8.  Our IRD number is 60-328-560 (8 digit number).
• Post your completed IR 526 form with your Fred Hollows Foundation receipts to the IRD.  To find out where to send your form consult the IRD website.  If you need copies of your Fred Hollows Foundation donation receipts contact us.
• Let us know you have transferred your rebate to us by downloading this form and either posting or emailing to us.
• You can even send your completed IR 526 form to us, together with your receipts, and we can forward it to the IRD for you.

In 2008, The Fred Hollows Foundation NZ applied 85% of total income to its programs.  Source: The Fred Hollows Foundation NZ 2008 Annual Report.

Click here to download our 2008 Annual Report.

Donations to our work not only make a difference to the lives of disadvantaged people throughout the world but also provide tax benefits to you, by reducing your taxable income and tax liability.

The Foundation's use of modern cataract surgical techniques means that patients with cataract blindness no longer require glasses to see. 

Where patients need spectacles due to low vision, The Foundation encourages people in developing countries to import new low cost spectacles and train technicians or nurses to test vision and dispense spectacles accurately. 

This ensures an on-going supply of good glasses and the establishment of a local business to pay a nurse's salary and subsidise those who can't afford to pay.  

If you have second hand glasses you would like to donate, please contact your local Lions club.

The Foundation gratefully accepts donations of relevant ophthalmic equipment that is in good working condition and which can be immediately directed to a country program.

The Foundation believes in access to quality eye care for everyone and as such only uses quality equipment, consumables and facilities.

Please contact Louisa Semmons if you have appropriate equipment that you would like to donate. Email lsemmons@hollows.org.nz  Phone 09-304 0775.

If you have any questions, comments or need more information please call + 64 9 304 0524 or email info@hollows.org.nz