Kiwibank to stop processing cheques

Kiwibank announced earlier this year that they are planning to stop processing cheques from 28 February 2020. They will not be issuing new cheque books from 30 September 2019. You can read the full information on the Kiwibank website.

We are aware that some of our wonderful supporters are Kiwibank customers and use cheques to make donations. On their behalf, we have communicated our disappointment to Kiwibank and asked them to reconsider their decision and, at the very least, extend the transition timeframe for a few years.

We do however urge our Kiwibank customers to prepare for the change. Kiwibank are running free digital banking courses at selected community centres and libraries around the country. To find out more information, you can visit the Kiwibank website.

At this stage, no other New Zealand bank has announced any changes to their cheque policy, so we can assure our generous supporters with other banks, that if you still wish to donate by cheque you will be able to.

All banks offer a range of other safe ways to pay bills, make purchases or kindly give donations. To find out how you can use these other methods, please keep reading.

Other ways to make a donation

We are happy to help anyone affected by the change with finding other ways to support the work of The Foundation. You can use your debit card or credit card for any of the options below.


Donate on our website. This is the easiest, safest and most secure way to donate.

Online Banking

The Fred Hollows Foundation NZ is already loaded as a payee through online banking. If you are set up for internet banking, all you need to do is write our name in the payee box and our account details will appear.

You will be asked to include your donor number which is on all correspondence you receive from us.


You can call our office on 0800 227 229 during office hours of 09:00-17:00, Monday to Friday, and we will be able to process your donation over the phone.

Thank you for your continued support of The Fred Hollows Foundation NZ. If you have any concerns or questions, please call us on 0800 227 229.

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