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The Fred Hollows Foundation NZ account has been set up as a bill payee with most NZ banks so you can find us in the list of bill payees on internet banking. You can also set a payment up manually using the details below:

Account Name: The Fred Hollows Foundation NZ
Account Number: 38-9008-0866758-06

Particulars: Initial & Surname
Reference: Your supporter ID. Please call us on 0800 227 229 or email info@hollows.nz if you do not know your supporter ID number.
Code: Your phone number.

or Make a donation online now.

We value your feedback and are always looking to improve. If you’d like to share your thoughts or have a concern, please use our contact form or reach out to us directly using the details on our Contact page.

Learn more about our complaints policy.

Thanks for thinking of us, but unfortunately we no longer take donated glasses as it’s too costly.

Donated glasses are often a specific prescription with different strength lenses. This means the chance of finding a perfect (or even close) match for another wearer is slim to none. The cost to arrange custom lenses to then be created for bespoke frames is much higher than the cost of providing ready-made glasses.

The Lions Club would be very appreciative of your donation. They collect glasses for their Recycle For Sight programme which regrades and distributes 250,000 to 500,000 pairs each year to those in need throughout the world. For details on where to drop off or post your old glasses, visit the Lions Club Recycle for Sight website.

Alternatively, you can drop them into your local Specsavers store who will recycle them in partnership with the Recycle For Sight programme.

Please email givemonthly@hollows.nz and include your name and contact details or call 0800 227 229 to speak to our supporter services team.

If you donate online, you will receive your receipt by email shortly after your donation is processed.

For other donation methods we will post or email your receipt to you as long as we have your up to date contact information. Monthly donors will automatically be sent a receipt for their donations in April each year. If you plan to make several cash donations a year and would prefer an annual receipt, instead of individual receipts each time, please get in touch.

If you do not receive a receipt or need a replacement please email info@hollows.nz or call 0800 227 229 to speak to our supporter services team.

Of course, we are happy to help! Please call us on 0800 227 229 to organise.

You can use our online donation form, transfer the funds into our bank account, or call us for help on 0800 227 229.

For bank transfers, use the following details:

Account Name: The Fred Hollows Foundation NZ
Account Number: 38-9008-0866758-06

Particulars: Initial & Surname
Reference: Your supporter ID. Please call us on 0800 227 229 or email info@hollows.nz if you do not know your supporter ID number.
Code: Your phone number.

The cost of restoring sight differs from country to country due to a number of varying factors. In some countries, we can restore sight for as little as $25.

This $25 covers the cost of the vital components of cataract surgery including the intraocular lens (IOL) and other consumables such as bandages, local anaesthetic and medications. This $25 does not incorporate the costs of the clinics, equipment or medical training of the doctors and nurses.

Medical treatment in countries like New Zealand is more expensive because it uses different techniques with more advanced and costly equipment. Therefore it’s impossible to compare with other countries whose medical systems are less developed or have limited health budgets. In the Pacific, a manual and more cost-effective technique is used that doesn’t require the expensive technology but achieves the same result.

Another way of looking at it is that in some of the countries where we work, people may be living on only a few dollars a day. The $25 it costs for an operation as a percentage of their yearly income can be quite similar to the approximately $5,000 it costs in New Zealand, where the average yearly income is around $65,000.

Globally, 9 out of 10 people who are blind or visually impaired don’t need to be, their condition is preventable or treatable. Our focus is in the Pacific where there are chronic shortages of eye doctors and nurses who are able to treat people with avoidable blindness or vision impairment. The impact of these shortages can be seen in countries like Papua New Guinea, where an estimated 5.6% of adults aged over 50 are blind, compared to New Zealand where it is estimated 0.53% of adults over 50 are blind.

In New Zealand we have a public health system that provides a full range of eye care services. If you require treatment, we strongly suggest getting in touch with your general health practitioner or primary healthcare provider.

Please email info@hollows.nz or call 0800 227 229 to speak to our supporter services team.

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Please email info@hollows.nz or call 0800 227 229 to speak to our supporter services team.

No. We never, under any circumstances, share, sell or pass on our donors’ details to other charities.

For more details, read our Privacy Statement.

Yes. We’re fully committed to maintaining the security of the financial and personal information you entrust to us when making a donation. Our information technology systems are fully compliant with the security requirements of the Payment Card Industry Data Security Standard which was founded by the major credit card brands (such as VISA, Mastercard and American Express). In addition, when you donate online your card information is processed, encrypted and stored by a specialised and highly secure payment service organisation.

For more details, read our Privacy Statement.