Our year
at a glance


"It’s obscene to let people go blind when they don’t have to."

01 Our Vision / Our Purpose

Our Vision

A world in which no person is needlessly blind or vision impaired.

Our Purpose

We work to end avoidable blindness and vision impairment in the Pacific.

We advocate for the right of all people to high-quality and affordable eye care.

We strive for eye care to be locally-led and accessible to all. In doing this we continue Fred’s legacy.

02 A word from our leaders

Craig Fisher

Craig Fisher Board Chair

One of the honours of a chairman’s role is thanking people for doing good. 2019 was an exceptional year for The Foundation and that is thanks to Team Fred; the many wonderful people involved in The Foundation intent on keeping Fred’s vision alive of eliminating avoidable blindness.

You are a member of Team Fred, along with our other donors, our many partners and collaborators, and our fantastic staff in New Zealand and the Pacific. The passion, the skills and commitment exercised everyday by this team is truly inspiring.

But a team cannot achieve the kind of results and impact outlined in this report without committed, skilled and passionate captains, coaches and leaders. This year, I acknowledge two very special leaders who served and guided Team Fred to realise the impact it now has.

Firstly, Sir Robert George Mappin Fenwick KNZM KStJ (5 May 1951 – 11 March 2020) who sadly lost his five-year dance with cancer. Rob was a trustee from 2007 and chaired The Foundation from 2010 till ill health forced him to step down in 2015. Rob was a true champion of the organisation in every respect and gave his governance expertise willingly and to great effect.

Secondly to our Executive Director Andrew Bell who left us in late March 2020 to concentrate on his health and family after being diagnosed with the early onset of idiopathic Parkinson’s disease. Andrew joined The Foundation in 2010 as Programmes Director and was appointed to lead the organisation as Executive Director in 2012. In his decade with the organisation, Andrew led improvements to all aspects of The Foundation in his execution of the board’s strategy resulting in a more effective, impactful, and sustainable organisation. And all in a humble, caring style that has grown and maintained a great culture within The Foundation.

Both Rob and Andrew have truly done Team Fred proud. Their legacy will continue.

Andrew Bell

Andrew Bell Executive Director

It was a remarkable privilege to attend the funeral of Fred’s brother Monty last year. As is often the case, I learnt more about Monty through the tributes than I ever did by meeting him, and many of the stories included Fred.

When we hear about famous people it is easy to think they have always been famous. This was certainly not the case with Fred. The Hollows family were the consummate humble, hardworking Kiwi family. No special privileges or ceremony beyond a deep commitment to the local church. We were told that Fred was the only brother of four chosen to go to Palmerston North Boys' High as ‘he was the one with the brains’.

The story of Fred resonates with Kiwis because we can relate to these humble origins. I think what so many people like is that he never lost touch with his hard-working regional roots and it was his Kiwi ‘can do’ attitude that made him famous.

I often call our graduates the ‘sons and daughters’ of Fred. They are his heirs in so many ways. Humble beginnings. No airs and graces. Just dogged determination to eliminate avoidable blindness. Like most of us they will not be world famous like Fred. But they certainly deserve to be, as do you. Without your amazing support, they would not have trained as eye care specialists and returned home to do the wonderful work they do. It is not a stretch to say that you have helped to restore sight. As Fred famously said, ‘You don’t need to be an eye doctor to give someone back their sight’.

As the Chair has mentioned, I have unexpectedly had to resign from the job I have loved for 10 years for health reasons. I would like to record my sincere gratitude to the Board for entrusting me with the role. A big thank you to Gabi Hollows for her unwavering and enthusiastic support for my leadership. To the magnificent staff team in New Zealand and across the Pacific, I say a big ‘tenkyu tru’ for all your amazing efforts every day, to make Fred’s vision a reality. And finally to you, the donors, some I have had the pleasure of meeting but most I haven’t. Thank you so much for your faithful generosity which has made all of this possible.

Dr John Szetu

Dr John Szetu Medical Director

Having been with The Foundation since it started delivering programmes in the Pacific in 2001, I cannot express the sense of fulfilment I feel when I look at all that has been achieved over the intervening years. From establishing the Pacific Eye Institute in Fiji, the region’s first ever training centre for Pacific eye health workers, to the incredible milestone we achieved last year of having at least one local eye doctor in the key seven countries where The Foundation works, all supported by trained eye nurses. The sense of progress and achievement is immense. One of the dreams of Fred Hollows was to train effective, self-sustaining eye care specialists.

However, as Medical Director, I feel The Foundation still has much work to do. This includes ensuring our eye doctor and nurse graduates are supported in the challenging medical environments that they are returning to, as well as tackling the vast eye care challenges faced in Papua New Guinea, a country with one of the highest rates of avoidable blindness in the world.

In the spirit of Fred Hollows himself, I am looking forward to facing future challenges head on and helping to contribute and guide The Foundation towards its ultimate goal of ending avoidable blindness in the Pacific.

03 What we do

Snapshots of success

The positive differences we have made with your support.

101,887 in 2019
5,812 in 2019
18 in 2019
Eye clinics

04 Throughout the Pacific

Country highlights

Click on the country below to see the key achievements.

2019 Graduate

Dr Carole Poloso

Dr Carole Poloso graduated at the end of 2019 and returned to Solomon Islands as a fully qualified eye doctor.

"In my lifetime I wanted to be able to do my best and, at the end of it, be satisfied that I have done as much as I can with what I have been given. I have been privileged to be given this opportunity by The Foundation to serve my people and to do so with the late Fred Hollows’ non-discriminatory passion for humankind."

06 Patient stories


For 20-long-years, Metuisela had no vision in his left eye, and then a growing cataract in his right eye left him with no sight at all. Metuisela prayed he could be helped, "I am still strong, I want to keep working. I need to provide for my family." With no chance of regaining sight in his left eye, all of Metuisela’s hopes were reliant on an operation to remove the dense cataract in his right eye.

Finally, Metuisela’s prayers were answered. One of our doctors was able to perform a sight-restoring surgery. When the nurse peeled off his eye patch, Metuisela looked straight at the eye chart ahead and said with tears of joy, "I can see that, I can read it!"

Read the story at hollows.org.nz


A once vital and fit man, Karlpat’s diabetes was diagnosed in 2014 after a fever led to him collapsing into a diabetic coma. When he awoke, he could not use his arms or his legs. Four years later, things have improved. He can stand with the help of a frame.

Sadly, his eyes have not fared so well. The undiagnosed diabetes had damaged his retina. Without treatment there was a very real danger of total blindness. Tragically, diabetes eye disease cannot be cured, however, vision loss can be slowed with treatment.

To date, Karlpat has had two laser treatments. These have preserved his sight for the time being, but more treatment is almost inevitable.

Read the story at hollows.org.nz


After a cyclone damaged Bethe’s home in Vanuatu, she was making repairs when a flax-like leaf slashed her face, perforating her eye. Soon Bethe's eye became infected and she was unable to see out of it. She was forced to leave her job as a teacher.

For six weeks, Bethe endured agonising pain while she waited to attend our Outreach clinic. Our doctors were shocked — the infection in Bethe’s eye was threatening to spread to her brain with possibly fatal consequences, so Bethe’s eye had to be removed. While this was a significant operation, it meant Bethe’s life was out of danger.

Bethe may have partially lost her vision, but thanks to the eye doctors of The Foundation, her life was saved.

Read the story at hollows.org.nz

07 Key event

Foundation staff meet Her Majesty The Queen

Some of our staff members were among the guests at a special reception hosted by Her Majesty The Queen at Buckingham Palace in October 2019. The event marked the completion of The Queen Elizabeth Diamond Jubilee Trust. The Trust works with partners throughout the Commonwealth to eliminate avoidable blindness and has been supporting the diabetes eye disease programme of The Fred Hollows Foundation NZ since 2015.

Read the story at hollows.org.nz

08 Spotlight on supporters

Chefs for Good

We were the recipients of a collaboration, between award-winning chef Michael Meredith and The Collective Yoghurt Company, called ‘Chefs for Good’. The collaboration saw a line of gourmet yoghurts created by Kiwi chefs with proceeds going to charity. Michael chose The Foundation as his charity of choice for his Pacific-inspired yoghurt.

“The incredible work that The Foundation is doing really connects with my heart. I grew up in Samoa with an aunty that had cataracts and witnessed first-hand the negative impact that it had on her and how important eyesight is to everyday existence. The Foundation creates hope and opportunities that are life-changing for many people and their families.”

Michael also met our eye doctors and nurses at an Outreach clinic on the outer Samoan island of Savai’i. Witnessing first-hand what our team was doing to restore sight, Michael cooked a delicious Pacific feast to thank them for their amazing work.

Read the story at hollows.org.nz

Humanity Awards

We launched our first ever Humanity Awards to celebrate outstanding young people. The award was created to recognise a child who is following in the footsteps of Fred Hollows — a young person who strives to make the world around them better for others. We received over 70 nominations and our winner was Sari Moore from Nelson Central School. In Sari’s nomination, submitted by her teacher, it was apparent Sari has the biggest heart, showing empathy, integrity and compassion for others. Our charity partner Specsavers donated $5000, allowing Sari to allocate these funds to a Fred Hollows Foundation NZ Pacific programme of her choice, to help us end avoidable blindness!

Read the story at hollows.org.nz

Thanks, Ricoh!

Over the past seven years, Ricoh has held an annual fundraising raffle raising over $100,000 to help end avoidable blindness in the Pacific. Ricoh has a philosophy for a sustainable society which is at the heart of their corporate values and approach to doing business.

"We are proud to be partnering with The Fred Hollows Foundation NZ to ensure more people can see in the Pacific."

Read the story at hollows.org.nz

05 Our graduate programme

As part of our Graduate Programme, the Papua New Guinea National Ophthalmic Clinicians Workshop was held in Port Moresby. The workshop was a huge success with attendees participating from over 25 different hospitals, health centres and departments across Papua New Guinea.

Graduate Programme

In 2019 we reached a major milestone, seven key countries in the Pacific where we work now all have at least one local eye doctor, trained by The Foundation, and supported by trained eye nurses.

Their goal is to deliver high-quality eye care services to people not only in urban centres, but also far-flung villages.

However, the medical environments in which our eye specialists work is a world away from those enjoyed by their peers in this country. Our eye doctors do not have the facilities, the equipment, the supplies or the support systems found in New Zealand. This requires them to be highly innovative and endlessly resourceful; but they also need our support, and that is where our Graduate Programme steps in.

The programme ensures our eye doctors and nurses have the ongoing training, equipment and support they require to continue to meet the challenges in front of them and successfully help their communities.

09 Looking forward

The Future Fund 2020

2020 Projects

It is estimated at least one billion people are blind or visually impaired simply because they can’t access eye care. Many of our Pacific neighbours are suffering this exact fate. We are working hard to change this.

The 2020 Future Fund booklet details how we plan to unleash Fred’s spirit of innovation though a number of key projects, making significant progress in achieving Fred’s vision of a world where no one is needlessly blind.

10 Financial summary 2019

Financial report
Financial Performance for the year ending 31 December 2019. The information in this report has been summarised from the audited consolidated annual financial statements of The Fred Hollows Foundation (NZ) for the year ending 31 December 2019. The full audited financial statements are available for download on the last page of this web report or on the Charities Services website.
In 2019, an additional $313,379 was invested in equipment across the Pacific.

11 Our people


Gabi Hollows

AO, Founding Director
The Fred Hollows Foundation

The Rt Hon Dame Patsy Reddy

Governor-General of New Zealand

Executive Team

Board of Trustees

12 Thank you

Thank you to our amazing partners

Development partners

Corporate partners

Organisations that support our work

  • Council for International Development
  • DLA Piper
  • Eyewear Design
  • Foresight Australia
  • Kiwibank
  • Latter-day Saint Charities
  • Madang Motors
  • Madang Star International Hotel
  • Munro Leys
  • Orca Communications
  • Pacific Development and Conservation Trust
  • PNG Air
  • SmoothPay Gold
  • The University of Auckland
  • Unleashed Software
  • Volunteer Service Abroad
  • Wilkinson Publishing Pty Ltd

Thanks also to Gravitate, our digital design and technology partner

Gravitate has been working with The Fred Hollows Foundation NZ over the last three years, helping us to communicate the incredible work our eye care specialists are achieving throughout the Pacific.
2019 Performance Report

Get the full financials

We also offer the full audited 2019 financial statements in PDF format for those that are interested.
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