Thank you, [give_first]
We are so grateful for your continued monthly donation of $[give_total_amount].
Your donation payment has been processed.
Future donations will continue according to your current processing schedule.
If you’d like to adjust the date, amount or frequency of your donations, please call us at 0800 227 229 or email givemonthly@hollows.nz, and we’ll do our best to accommodate your request.
If you have any further questions, check out our FAQs below.
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Frequently asked questions
If you need to update your payment details or make any changes to your monthly donation, you can do so online via our secure online donation form.
For any other changes or to cancel your donation, call us on 0800 227 229, or email givemonthly@hollows.nz with your name and contact details and we’ll be happy to assist you.
Annual receipts for monthly donations are issued after the end of the tax year, typically six – eight weeks after the tax year closes for the previous financial year. If you make a one-off donation, a receipt will be issued at the time of the gift.
Your first donation will be processed immediately upon submission.
If you are an existing regular giver updating your gift details, then your regular donations will continue according to your current processing schedule.
For new regular donors, your next donation will be scheduled approximately one month from today—please refer to the table below for details.
| Sign up day | Next and future regular gift processing date, approximately one month from sign up. |
|---|---|
| 29th – 5th | 1st of the month |
| 6th – 17th | 10th of the month |
| 18th – 28th | 25th of the month |
If you’d like to adjust the date, amount or frequency of your donations, please call us at 0800 227 229 or email info@hollows.nz, and we’ll do our best to accommodate your request.
Please email info@hollows.nz or call 0800 227 229 to speak to our supporter services team.
If you’d like to unsubscribe from our emails, simply click the unsubscribe link in the bottom of your most recent email from us.
Yes. We’re fully committed to maintaining the security of the financial and personal information you entrust to us when making a donation. Our information technology systems are fully compliant with the security requirements of the Payment Card Industry Data Security Standard which was founded by the major credit card brands (such as VISA, Mastercard and American Express). In addition, when you donate online your card information is processed, encrypted and stored by a specialised and highly secure payment service organisation.
For more details, read our Privacy Statement.
